Contact Us

Contact Us - We're Here to Help

Have questions about menopause, our products, or your order? We're here to help! Our team is passionate about supporting women through their menopause journey.

Get in Touch

📧 Email Us

General Inquiries: hello@menopausealternative.com
Customer Support: support@menopausealternative.com
Orders & Shipping: orders@menopausealternative.com

Response Time: We typically respond within 24 hours (Monday-Friday, 9am-5pm GMT)

💬 Live Chat

Click the chat icon in the bottom right corner to speak with our team in real-time during business hours (Monday-Friday, 9am-5pm GMT).

📱 Social Media

Follow us and send us a message:
Instagram: @menopausealternative
Facebook: /menopausealternative
TikTok: @menopausealternative

Frequently Asked Questions

Before reaching out, check if your question is answered in our comprehensive FAQ:

Visit Our FAQ Page →

Common topics covered:

  • Product information and usage
  • Shipping and delivery
  • Returns and refunds
  • Menopause symptoms and relief
  • Supplement combinations
  • HRT vs natural supplements

Need Product Recommendations?

Not sure which supplements are right for you? Use our tools:

Take Our Symptom Checker →
Identify your symptoms and get personalized product recommendations in 2 minutes.

Product Comparison Guide →
Compare our supplements side-by-side to find the perfect match for your needs.

Complete Menopause Guide →
Learn everything about menopause symptoms, stages, and natural relief solutions.

Order Support

Track Your Order

You can track your order using the tracking link sent to your email. If you haven't received it or need help, email us at orders@menopausealternative.com with your order number.

Shipping Information

  • UK Standard Delivery: 3-5 business days (FREE on orders over £30)
  • UK Express Delivery: 1-2 business days (£4.95)
  • International Shipping: 7-14 business days (rates vary by location)

View Full Shipping Policy →

Returns & Refunds

Not satisfied? We offer a 30-day money-back guarantee on all products. Contact us at support@menopausealternative.com to initiate a return.

View Full Returns Policy →

Business Hours

Customer Support:
Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday - Sunday: Closed

Email Support:
Available 24/7 - We respond within 24 hours on business days

Visit Our Help Center

Find answers to common questions, product guides, and helpful resources:

Wholesale & Partnership Inquiries

Interested in stocking Menopause Alternative products or partnering with us?

Email: partnerships@menopausealternative.com

Press & Media

For press inquiries, interviews, or media kits:

Email: press@menopausealternative.com

Feedback & Suggestions

We love hearing from our customers! Your feedback helps us improve our products and services.

Email: feedback@menopausealternative.com

Or leave us a review:

Our Commitment to You

At Menopause Alternative, we're committed to:

  • ✅ Fast Response Times - We aim to respond within 24 hours
  • ✅ Expert Guidance - Our team is knowledgeable about menopause and our products
  • ✅ Personalized Support - We treat every customer as an individual
  • ✅ Honest Advice - We'll tell you what works (and what doesn't)
  • ✅ Privacy & Discretion - Your information is safe with us
  • ✅ No Judgment - We understand what you're going through

Company Information

Menopause Alternative Ltd
Registered in England and Wales
Company Number: [Your Company Number]
VAT Number: [Your VAT Number]

Registered Address:
[Your Business Address]
[City, Postcode]
United Kingdom

Connect With Our Community

Join thousands of women navigating menopause together:

  • 📸 Instagram: Daily tips, inspiration, and community support
  • 📘 Facebook: Join our private menopause support group
  • 📧 Newsletter: Weekly menopause tips and exclusive offers
  • 🎥 TikTok: Quick tips and real talk about menopause

Sign Up for Our Newsletter →

Still Have Questions?

We're here to help! Whether you need product advice, order support, or just want to chat about menopause, we're only an email away.

Email us: hello@menopausealternative.com

Or explore our resources:

Symptom Checker → Get personalized recommendations

Shop All Products → Browse our complete range

Shop Bundles → Save £20+ on complete support

Why Choose Us → Learn what makes us different

Thank you for choosing Menopause Alternative. We're honored to be part of your menopause journey and we're here to support you every step of the way.