Shipping and Returns
SHIPPING AND RETURNS
ALL orders are shipped the same day if ordered by 3pm. Monday to Friday. No shipping on Saturday & Sunday or bank holidays.
We post 1st Class by Royal Mail on all UK orders. Due to the 2021 raised postage costs by Royal Mail we are having to charge £2.50 postage for all UK orders.
European Countries shipping is £7.50
International Countries inc USA & Canada is £10
- Orders placed by 3pm are shipped the same day.
- Orders are shipped out 1st Class by Royal Mail in the UK.
- Orders shipped to European countries are between 3-5 days, although could take longer due to COVID.
All orders are processed on a Monday to Friday. Orders are not shipped or may not be delivered on weekends or holidays.
- Returns are not accepted on open products unless proven to be faulty. If you feel it is not working for you, this does not constitute to being faulty. On the very rare occasion the item is found to be faulty, it can be either refunded or exchanged.
- If you order a product and it has already been dispatched or you have already receive it, but you change your mind, please contact us first to arranged a return. Your refund cannot be refunded until we receive the product back to us unopened. Any return postage is the cost of the customer.